Post by account_disabled on Oct 23, 2023 16:40:51 GMT 8
SEO positions in search engines Number of new leads, Marketing qualified leads and subscribers Number of events and number of active and involved participants Traffic from the web became subscribers the most common Customer service KPIs We have talked about it in other articles but here are some indicators that can measure the effectiveness of your customer support team number of tickets managed number of calls to the call center number of responses given to customers and tickets closed Number of tickets handled daily and backlog volume the most common Sales KPIs Sales opportunities opened and managed in one period.
Average sales value per deal Marginality of sales Number of customer returns photo editing servies Response time to prospects Number of meetings and phone calls per week human resources KPIs Training days in a year Number of employees hired and resigned during the year staff development costs Number of interviews in a year Kpi and growth hacking There are some metrics that are more equivocal if not harmful than others they are what growth hackers call vanity metrics, data that only serve to satisfy the personal ego of those who work in marketing or to justify in the short term.
The work done on a tactic and therefore sometimes it is the managers who apply too much pressure quickly and receive responses of little value . The likes on posts, the number of followers on Linkedin, the number of subscribers to the newsletter are vanity metrics, they do not give us useful information if they are not connected to commercial information in broader contexts. It can be very important to have a high number of subscribers to a digital community and today this has truly become a mega trend, but the community must have a purpose.
Average sales value per deal Marginality of sales Number of customer returns photo editing servies Response time to prospects Number of meetings and phone calls per week human resources KPIs Training days in a year Number of employees hired and resigned during the year staff development costs Number of interviews in a year Kpi and growth hacking There are some metrics that are more equivocal if not harmful than others they are what growth hackers call vanity metrics, data that only serve to satisfy the personal ego of those who work in marketing or to justify in the short term.
The work done on a tactic and therefore sometimes it is the managers who apply too much pressure quickly and receive responses of little value . The likes on posts, the number of followers on Linkedin, the number of subscribers to the newsletter are vanity metrics, they do not give us useful information if they are not connected to commercial information in broader contexts. It can be very important to have a high number of subscribers to a digital community and today this has truly become a mega trend, but the community must have a purpose.